This Customer Privacy Policy governs the collection and use of personal
information relating to potential and existing customers of Fisili Finance.
Fisili Finance is committed to abiding by this Customer Privacy Policy,
as well as the requirements of applicable laws, in the operation of its
business. Please read this policy carefully as it explains the kinds of personal
information we collect about you and how it is handled.
By your continued use of our services (including our web site), you
consent to the collection and use of your personal information for the purposes
set out in this Customer Privacy Policy.
Fisili Finance makes a commitment to protecting your privacy and
promises only to use information collected about you in accordance with the Data
Protection Act 1998 and the European Directive on Privacy and Electronic
Communications (2002/58/EC).
When you register with our website, we may ask you for certain
information and you may submit personal data to Fisili Finance (for example your
name, phone number, postal address, email address, contact and certain financial
information). We may also record which products you are interested in and which
links you pursue as well as customer traffic patterns and site use. This
information will be kept securely in accordance with our internal security
policy and may be used to:
By submitting your data you agree to this use, and undertake that all
information that you provide is accurate and current.
Fisili may use the information or parts of it to notify you about
features and/or events or related activities that you may find useful.
Third party providers using the site may
access traffic usage patterns but your personal use or information will not be
identifiable unless it is with specific regard to an Application, for example to
obtain a quotation from a body of lenders.
From time to time Fisili Finance may share this data with other
reputable companies both within and outside the European Union who, together
with Fisili or not, may use the information or parts of it to occasionally
If you are using our web sites, we will use your personal information
to help you to log on to your account and into restricted areas of our web sites
and to permit future use of the web sites. We may use your IP address to help
diagnose problems with our server, or to administer our web sites. We may
conduct analyses of user traffic to measure the use of our sites and to improve
the content of our web sites and our services. These analyses will be performed
through the use of IP addresses and cookies. We may also use cookies to enable
the signing in process after you have registered with us and to provide you with
more tailored information when you return to our web sites. A cookie is a piece
of information that is stored on your computer’s hard drive by your web browser.
Most browsers accept cookies automatically, but usually you can alter the
settings of your browser to prevent automatic acceptance. If you reject the use
of cookies please note that the efficient operation of the web site that you are
using may be affected. Most of the advertisements that you see on the web sites
are generated by third parties who may use cookies to track viewing of their
advertisements and for other purposes specified in their own privacy policies.
We have no access to or control over these cookies (although we may use
statistical information provided to us – not containing personal information –
arising from these third party cookies to improve the targeting of
advertisements to you and other users of the web sites). You can obtain further
information about third party privacy policies or disable their cookies by
visiting their web sites.
Third party data processors, advertisers, exhibitors and other such
business relationships outside of the EEA, are required to take adequate
technical and organisational safeguards to protect personal information. We also
take measures to ensure that personal information transferred by us outside of
the EEA is adequately protected.
We use administrative, technical, and physical measures to safeguard
personal information against loss, theft and unauthorised uses, access or
modifications. Certain areas of our web sites may be password protected. If you
are a user of our web sites and have a password, you can help to preserve your
privacy by ensuring that you do not share your password with anyone else.
Payments made via our web sites are processed in a secure environment
using software provided by third party providers.
We take steps to regularly validate the personal information we hold to
ensure that the information is accurate and, where necessary, up to date.
Information that is no longer required for any valid business purpose, and that
we are not required to keep pursuant to any applicable law, will be routinely
destroyed by secure means.
We do not ordinarily use personal information for the purposes of
automated decision making. However, may do so in order to fulfil compelling
obligations imposed by law, in which case we will inform of any such processing
and provide you with an opportunity to object.
You may renew and update personal information that we hold about you by
contacting us as detailed below.
If you have any questions about this privacy policy, you can contact Fisili
Finance either by telephone on 01924 365250, by letter to Fisili Finance, 1
Clarke Hall Farm, Aberford Road, Wakefield, West Yorkshire, WF1 4AL or by e-mail to
enquiries@fisili.com.
Please note that calls to this number may be recorded and monitored to maintain
customer service standards and to assist staff training.
We reserve the right to add to or amend this privacy policy at our sole
discretion, without prior notice to you. Please review our privacy policy on a
regular basis to make sure you have read the latest version and you understand
what we do with your personal information. Your continued use of our services or
our web sites following the posting of changes to these terms means that you
consent to those changes.
